About

About Us

When Everything Matters

Sigma Commerce is a world-class developer of ERP software for the direct-to-consumer industry. Manage every step of your business by integrating commerce, customer service, and business processes.

Finally, a multi-channel order management solution that addresses promotional strategies, the customer-facing web store, and call center.
Our Mission

Results-Oriented

We provide clients with the most effective solutions backed by unsurpassed service and the greatest opportunity for professional and personal growth for our employees.

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The human element

What's our secret?

We cater only to our clients and internal stakeholders - not public shareholders.

Meet the team

Our Values

Sigma Commerce employees come from various industry backgrounds and bring a vast array of skill sets with them. However, every person on our team possesses a little something ‘extra’ – it’s what we call the Sigma Commerce Core Values. These beliefs are the cornerstone of our operations, and they fuel the success of both our clients and our people.

Client Success

Our clients are our partners. Their success defines our success. We are a direct extension of our clients and value the trust they place in us above all else.

Integrity

We are honest, hardworking people who say what we mean and do what we say. We take responsibility for our actions always.

Teamwork

We value and celebrate collective success as much as individual achievement. We respect one another and are selfless in our actions.

Quality

We are determined to be the best at doing what matters most. We are committed to a focused pursuit of excellence.

Commitment

We pour our hearts and minds into our work and are people of action. We won’t stop until the job is done.

Sharing & Respect

We share resources and information and respect our colleagues, their time, and contributions.

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Team Members

Leadership

Cary Samourkachian

CEO & President
Cary draws upon his expertise in ecommerce and enterprise management to provide leadership to the company.

Chris Mangino
Head of Information Technology
Chris is the chief bit juggler and leads the development, support, and infrastructure teams.

Tim Jaeck
Director of Finance
Tim keeps those dollars and cents straight and makes sure the team has access to necessary resources.

Amy Bouchard

Corporate Coms & Human Resources Manager
Amy manages talent recruitment, HR, and marketing communications.

Development

Eli Armstrong

Software Engineer II
Eli brings his ability to handle crisis situations to the team. He also teaches software development at the local college.

Mark Beifuss

Software Engineer II
Mark is a C++ guru and his experience includes decades of work in entreprise-grade software development.

David He

Software Engineer II
David brings his positivity and passion for coding to the development team. He specializes in bug hunting.

Infrastructure

Brett Peterson

Infrastructure Manager
Brett keeps everything running smoothly for Sigma and all our clients. Through thick and thin, Brett has been there since 2008.

Coder Cable

System Engineer - Telephony/Infrastructure Site Supervisor
Coder knows first hand what it takes to keep a busy operation humming right along. Since 2008, he's ensured that when the call comes in, we can say "hello!"

Matthew Brunner
Infrastructure Support Technician II
Matthew keeps our clients' hardware working like a charm. He's our boots on the ground.

Chris Baxter
Infrastructure Support Technician
Chris brings his expertise in customer service and existing client base to the Sigma Commerce team.

Support

Scott Ashburn

Application Support Manager
Scott's experience with Sigma Commerce dates back to the roots of the platform back in 2006. When it comes to training and support, Scott is the best!

Annette Harris

Technology Support Rep
Annette supports the team as well as clients' trouble tickets. Her tenacity finds a way to solve any issue.

Insights

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Software has transformed the way we work. Firms can implement new technologies that automate mundane tasks. Today, we enjoy increased productivity and accuracy with the freedom to pursue more meaningful work. If you’ve been using the same software for a … Read More

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Tech Support Pop Quiz

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Tech support is a critical function for any business. We look to tech support to help us fix our computers and troubleshoot software. Do you think you have what it takes to become a tech support hero? Let’s test your … Read More

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