Support / Help / FAQ

Support

Search our knowledge base or submit a trouble ticket.

Submit a Support Ticket

Initiate a support request with our help desk team. Tier 1 and 2 support is available 24/7.

Tutorials

Watch tutorials to learn how to use the system and tips for getting the most out of your installation. Coming soon.

Community Answers

Search our community Q&A area to find frequently asked questions by users and answers from our team. Coming soon.

Frequently Asked Questions

We've compiled a list of answers to common questions.

Sigma Commerce is a desktop app compatible with Windows 10 and requires an internet connection. We recommend downloading and completing your first login with our client success team.

Submit a support request and our team will set up new users on your behalf.

Please reach out to your client services representative.

Insights

Sigma Commerce Announces New Software Release

Improved Sigma Commerce features help ecommerce brands streamline backend operations. LAS VEGAS, Nevada, August 26, 2022 – Sigma Commerce, a developer of software specially designed for ecommerce, announced that they had upgraded their flagship product, Sigma Commerce 1.0, to Sigma … Read More

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Top Tips for Better Software Testing

Quality assurance in software building and design takes a particular set of skills to do well. Every software engineer could benefit from the ability to test and locate bugs before submitting their builds for more rigorous testing. Here are top … Read More

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4 Signs Your Software Isn’t Working for You

Software has transformed the way we work. Firms can implement new technologies that automate mundane tasks. Today, we enjoy increased productivity and accuracy with the freedom to pursue more meaningful work. If you’ve been using the same software for a … Read More

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